Return Policy

RETURNS:

15-day return policy (plenty of time to fall in love)

Product must be unused and in original packaging (no takebacks after you’ve slathered it on!)

We’ll refund the product cost, but not the original shipping fee (sorry, that ship has sailed)

HOW TO RETURN:

1. Contact our Customer Happiness team

2. They’ll send you a return label (it’s on us!)

3. Drop it off at any courier service

4. Wait for your refund (usually 5-7 business days)

EXCHANGES:

Want to swap instead? No problem! Just follow the return process and let us know what you’d like instead.

Remember, we’re here to make your skin happy. If you’re not glowing, we’re not happy!

Got questions? Our Customer Happiness team is always ready to chat. Let’s keep that Crystal glow going!